Affinion Loyalty Group
An affinity for doing business together
The Monument Challenge:
As a pioneer in the loyalty industry, Affinion Loyalty Group (ALG) is known for developing groundbreaking products that can be found in nearly every wallet in America. To stay on the leading edge, the company depends on its IT resources to quickly deliver client solutions against specific deadlines. However, this rapid-pace engagement model requires variable staffing that flexes easily to meet peak demand. Just-in-time staffing demands a constant pipeline of qualified candidates available for work at a moment’s notice, which also can put considerable strain on recruitment and hiring managers.
When ALG heard about Monument’s VMS capabilities they knew we had the right formula – one that would develop into an on-going partnership.
“Our four-year relationship with Monument has helped ALG achieve our staffing goals with a high degree of flexibility. We consider them a partner and an integral part of our
HR function.”
Kathy Austin
VP of Human Resources
The Monument Solution:
Meeting the variable IT staffing needs of Affinion, Monument provides dedicated, on-site resources to work closely with the company's HR department and hiring managers. We are a single point of contact to both the client and the vendors, facilitating the interviewing and on-boarding of candidates and making sure the staffing pipeline is continually filled with the highest quality candidates. Our high-touch approach assures that the interview process nets candidates who meet the skills and cultural compatibility required by ALG. And our strong relationships with staffing providers produces consistent contractual terms, bill rates and quality benchmarks. We also have introduced a VMS tool to improve communications between vendors, hiring managers, candidates and Monument.
The Monument Delivery:
Since 2003, Monument and Affinion have enjoyed a productive and beneficial partnership. We remain their trusted VMS provider and IT recruitment resource, having made more than 200 contractor placements. Our employee placements comprise over 50% of the company's full-time IT staff. And, by leveraging our outstanding relationships with national staffing providers, we've helped the company consistently meet demand and maintain its industry leadership.